Computer Issues

My laptop computer screen is black
If you are having trouble with a monitor for a desktop computer, please see our page about no display or black screen on a computer monitor. Follow ...
Tue, 20 Sep, 2016 at 1:35 PM
General printer troubleshooting
Printer does not have power indicator First, make sure that the printer is on. When a printer is on, it should have some light or LED(usually green) ind...
Tue, 20 Sep, 2016 at 1:44 PM
General scanner troubleshooting
Verify cables connected properly to the back of the scanner If the scanner is a parallel port scanner it is likely it has two available connections on t...
Tue, 20 Sep, 2016 at 2:01 PM
POST troubleshooting steps
The Power On Self Test (POST) is a set of procedures that a computer runs through each time it is turned on. It ensures that all of the sys...
Tue, 20 Sep, 2016 at 5:30 PM
How do I remove the battery from my laptop computer?
Read First: All laptops are different, however, they usually share similarities when it comes to taking out the main battery. That being said, all of the ...
Tue, 20 Sep, 2016 at 10:25 AM
ElectroStatic Discharge or ESD
Short for ElectroStatic Discharge, ESD is one of the few things you can do to damage or destroy your computer or parts in your computer. Like the shock yo...
Tue, 20 Sep, 2016 at 10:32 AM
Computer turns off without warning
Tip: This document is for computers that turn off and remain off after an extended period of use. It is not for computers that turn back on (r...
Tue, 20 Sep, 2016 at 10:58 AM
Windows restarts without warning
Tip: This document is for computers that are restarting or rebooting by themselves and not computers that turn off and remain off. Software issue...
Tue, 20 Sep, 2016 at 10:59 AM
Windows freezes or stops responding frequently
Tip: In this document, we recommend what to do if the computer frequently freezes or completely halts. An easy way to determine if your computer is in thi...
Tue, 20 Sep, 2016 at 11:12 AM
My Windows computer boots up slow
A slow Microsoft Windows boot up can be caused by a number of different issues. The following document contains various suggestions and tips that can ...
Tue, 20 Sep, 2016 at 1:20 PM