Computer Issues

No power or computer does not turn on
       No power or computer does not turn on Note: This page relates primarily to desktop computers and the most common causes for...
Tue, 20 Sep, 2016 at 4:53 PM
Laptop computer doesn't turn on
         Laptop computer doesn't turn on Note: If this is a desktop computer, follow the POST troubleshooting steps Troubleshooting...
Wed, 21 Sep, 2016 at 10:02 AM
Mouse not being detected or working in Windows
There may be several issues which can cause your mouse to not work properly with Microsoft Windows. This document contains the more common soluti...
Tue, 20 Sep, 2016 at 1:58 PM
No keys on my keyboard work
Note: This document is for troubleshooting a keyboard that has no working keys at all and not keyboards with only some that don'tt. Verify hard...
Tue, 20 Sep, 2016 at 2:05 PM
Computer powers on and then immediately turns off
If your computer turns off immediately or even within a few seconds after it is turned on, there could be several possible issues. To proceed, we su...
Tue, 20 Sep, 2016 at 10:52 AM
My laptop mouse touchpad is not working
This page covers the most common ways to resolve a non-functioning laptop touchpad. If you are unable to resolve the issue for your laptop's touc...
Tue, 20 Sep, 2016 at 1:58 PM
Why do Windows programs stop responding?
A computer that stops responding can be caused by many different problems. For example, a software or hardware conflict, lack of system resources, a bug, ...
Tue, 20 Sep, 2016 at 11:07 AM
Why is my Internet connection so slow?
A slow Internet connection can be caused by any number of reasons. Below is a short list of some of the more common reasons your Internet connection ma...
Tue, 20 Sep, 2016 at 1:16 PM
No display or black screen on a computer monitor
Tip: If your computer screen works initially when starting up the computer, but then goes blank when Windows starts to load, see our page on how to ...
Tue, 20 Sep, 2016 at 1:35 PM
My computer is running slow, what steps can I do to fix it?
Tip: This page only covers an overall slow computer and not a computer that has a slow boot up or slow Internet. Below are steps for Microsoft Wind...
Tue, 20 Sep, 2016 at 1:37 PM