Q: Is RR entry also affected when an APV are cancelled with APCM?

A: YES, when you cancel an AP Invoice which is drawn from RR, also the said RR  automatically cancelled. This applies also to Sales documents when AR Invoice is  cancelled; all the based documents are also cancelled.
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Q: What to do if item/s received from the supplier are found to be defective in the  later time?
A: You have to create a Goods Return note which can be access at Purchasing  Module of SAP. (Pls. refer to SAP Manual – Purchasing Module). In some case that  the item/s are found to be defective during delivery, do not received the item as  well as their delivery receipt and return the item to the supplier for proper action.
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Q: Where can I print a transaction like invoice, orders, service calls or even sales  report, etc…? Can I print it from SAP Business One or from SAP-PORTAL?
A: You can print it thru SAP-PORTAL, even though you can print all the  transaction in SAP Business One, the SAP-PORTAL offers a pre-defined layout that
is suitable to the needs of our company. So from purchasing to selling all the documents should be printed using the SAP-PORTAL application.
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Q: How to check the remaining quantity (on hand) of a particular item?
A: An easy way to check the remaining quantity of an item is thru SAP-PORTAL. Just log to SAP PORTAL, then under File Maintenance module located in the left  side of the page select Item Master. Key-in the item code or model/part number  to view the item details including the On Hand quantity. Another way is thru SAP  Business One application. Go to Inventory Item master Data then enter the  item code and look to the In Stock column under Inventory Data tab.
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Q: What is the used of document draft in Sales and Purchasing modules?
A: In Purchasing module the document draft is used primarily for preparing  Purchase Requisition (PR) by sales or marketing department. This was done by
preparing Purchase Order (PO) and instead of posting the PO you will save it as  draft (refer to SAP Manual Purchasing module for step by step process in creating  draft PO). The draft PO is equivalent to PR in SAP-PORTAL. In Sales module, is  use temporarily to save the document/s for further review before posting. All  transaction in Sales and Purchasing department can be save as draft like SO, PO,  GRPO, DELIVERY, AR INVOIE, AP INVOICE, etch.
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Q: What to do when you encounter‘ BP Balance Does Not Match Journal Entries’ message when generating customer’s receivables ageing. 

A: Due to the duality of the reconciliation functionalities within SAP Business One in all versions prior to 2007 there was a possibility of inconsistent reconciliations. SAP recommends upgrading to 2007A, 2007B or version 8.8 and then reconciling thus generated RU journals directly from the account balance or the audit trail window with another appropriate transaction.

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Q: How to add new item in SAP Business One?

A: First you have to request an item entry for the particular item. Go to SAPPORTAL Request Entries. Fill-up necessary information like item description, model, brand, price list, etc. then click submit to post your request in SAPPORTAL. Your request will then appear in the task area of SAP-PORTAL and the personnel authorized to add item in will then add the new item in SAP Business One application with all the data based from your entry (refer to SAP Manual – Inventory module for step by step process in adding new item in SAP B1).

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Q: Why there are decimal variations or difference in value with regards to total payment due in Purchasing documents between SAP B1 and SAP-PORTAL?

A: The variation of value only happens in SAP-PORTAL, this is due to the rounding system of amount in the crystal report program. The SAP B1 calculates only 2 digit decimal points but the crystal report calculates 4 digit decimal points. This case has nothing to do with SAP B1 and therefore no effect to the SAP B1 data.

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Q: How to cancel a delivery note?

A: The delivery note indicates that the shipment of goods has occurred. To cancel this transaction you will use Return documents that will reverses either partially or fully the posting of the delivery note which can be access under Sales module (refer to SAP Manual for step by step process in cancelling a delivery note under Sales module). A delivery note can also be cancelled if it has already been drawn to a higher document like AR Invoice and when the invoice is cancelled thru AR CM.

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Q: How to cancel a Goods Receipt PO?

A: The goods receipt PO is the document that denotes the delivery of goods from a vendor or supplier to Technolux. In some cases that you need to cancel this transaction, you have to create a Goods Return entry (for step by step process refer to SAP-Manual under purchasing module).

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Q: What currency to be used in Landed Cost computation?

A: Philippine peso.

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Q: Demo unit, service unit and sample items what documents to prepare?

A: This kind of item/s could only be documented from SO to DR, there will be no posting to a higher document.

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Q: How to get total sales per individual or customer group according to date  range? 

A: You can get sales report in SAP-PORTAL under Accounting Reports menu then select Trail Report - A/R Invoice. You can choose either detailed or summarized list. You can also filter sales report per Sales Employee which will be useful for commissioning.

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Q: How to trace number of purchases from certain brand or supplier for a period coverage.

A: Go to SAP-PORTAL Purchasing A/P then select Purchase Order. Enter brand  or supplier and select date range then hit refresh to view desire result. Alternative way is thru SAP B1 go to Report Sales and Purchasing Purchase Analysis then select item tab. Fill-up the date range and the range of brand. You can also generate a report per vendor in which all the purchases from the vendor will be displayed as per search criteria. 

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Q: Is it possible to combined item and services type in sales document?

A: No, sales documents cannot mix items and services, and an item sales document cannot be copied to or from a services sales document and vice versa.

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Q: How to check serial numbers for serialize item?

A: Go to Inventory Reports under Inventory module. Then select Serial Number Transactions Report (Inventory Inventory Reports Serial Number  Transactions Report). Specify item code in the item range field, the item group and you can filter also by date, warehouse, or by documents. 

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Q: For walk-in customer or one-time customer, what Business Partner Code or Customer Account to be used?

A: The BP Code for walk-in customer is CSOTI01419.